Do you need batteries?
The E-Blade runs off a lithium ion battery, that is rechargeable! There is a cable included in the package so you can charge your WindoWow E-Blade just like you charge your phone.
What is the life time for the battery?
In regards to how long the battery will last, this will depend on how long the product is used for and also how often. We can confirm that the Battery Capacity is 2000mAh
How long does it take to charge?
It takes about 2-3 hours to fully charge your E-Blade
How much operating time do you get from one charge?
You will get around 30-45 mins of operation from a full charge. We find that this is usually plenty of time to do all the windows in your house, depending on how many you have!
How do you get the best results?
We recommend initially hosing down your windows to get rid of any initial dirt. You can them give them a deeper clean by using washing up detergent and cold water on the microfibre washer! This makes sure that they get a through clean. The vacuum E-Blade can then be used to suck up the excess water and dirt.
Please note that you need to wipe the blade using the blue microfibre cloth included in the package every time after using the E-Blade as shown in our demonstrative video.
If you do not wipe it with the cloth included in the pack every after use, there will be streaks left on the window.
Also, you do not need to use too much pressure Feel free to check out our videos for further hints and tips on how to assemble and use your e-blade
How to empty reservoir?
Lift up the blue flap on the underside of your E-Blade and tip the excess water into garden or sink.
How do I clean inside the tank?
You can clean inside the E-Blade’s reservoir by lifting up the blue flap underneath the unit and flushing under a warm tap. Add a drop of detergent, close the flap and shake the unit, rinse and dry.
How do I replace the blade ?
It’s easy to replace your silicone blade, there is a spare blade included in each E-Blade pack. Simply untwist all the screws with a screwdriver or reverse drill. Slide in the new blade and retighten the screws, ensuring your new blade is nice and flat.
How long does the blade last?
It all depends on how often you use your E-Blade. You will know when you need to replace your silicone blade by the way it looks and how it performs.
Can I use any charger that fits?
Always use the charger that came with your product! To get the best performance out of the battery you need to use the 240V charger that comes with your E-Blade.
If you use a different charger it may not charge your E-Blade properly, which can damage the battery in the long term. Only charge the unit with the charger provided. Replacement chargers can be purchased if required.
What cleaning solution can I use?
Any normal non corrosive house hold cleaner is great! We highly recommend dish liquid cause it cuts through dirt easy, cheap and does a great job.
What is the warranty?
The warranty for the WindoWow E-Blade is 3 years, not including normal wear and tear on accessories. If you have any further questions or would like to make a warranty claim, please reach out to us email@example.com