To our Show TV fans, friends, and family,
It’s another crazy year! Many of us were ready to see the back of 2020, but 2021 has served up a few new curveballs of it's own! Live Events is what Show TV was built on, for many years they have been the lifeblood of our business and though we now have a great online presence, the social interaction at our shows with our customers was sorely missed (and we can't wait to have them back!)
Though for the most part we Kiwis have had a relatively privileged position compared to overseas, unfortunately we are not immune to the supply chain issues being seen worldwide due to COVID-19. Shortages in raw materials, staffing at factories, shortages in containers, shortages in the ships themselves, freight forwarder delays, and extended backlogs at our ports, are all contributing to product shortages and delays. Shipments that should have been with us months ago are still in transit, with estimated time of arrivals changing weekly. We do our very best to give accurate information at all times, but we are at the mercy of an ongoing global issue!
For our customers, we appreciate all of your support – especially those waiting on pre-order purchases that are taking longer than we had been advised. If you are waiting on a purchase that has taken longer than you were advised, please get in touch with us so we can give you our best estimate on any reviewed ETAs from our products in transit. If you would like to get in touch with us, please send us an email (email@example.com) with your invoice so we can check the status of your order, alternatively give us a call on 0800 629 627 during business hours – one of our Mount Maunganui-based friendly team would be happy to help!
Thanks again to our wonderful Show TV supporters,
From the Team at Show TV